How It Works:
We understand that getting your orders to you in a convenient and efficient manner is essential.
We offer a range of flexible shipping options to suit your needs. We’ve got you covered. Your satisfaction is our priority, and we’re here to make sure your shopping experience is as seamless as possible.
Please make sure there is someone at your address between 8am and 5am Monday to Friday. We ship orders on Monday to Friday at 2pm.
Shipping Options:
- The Courier Guy
- Pudo
Shipping Flat Rates:
- The Courier Guy - R140.00 (Please use this option in checkout point if your order is bigger than a courier bag).
- Pudo - R70.00 - (Please use this option if your products will fit in a courier bag) (60x41cm)
Packing Orders Lead Time:
Due to concerns around maintaining the flow of business we ask that you please note that the browsing and purchasing of products is available on our website only, we do not have a physical store or showroom.
Please Note: We have a 2-3 day lead time on Processing & Packing orders.
All our products are proudly made with love and care, so please allow up to 2 – 3 working days. Important to note is we only start with your order once we’ve received payment.
Order Payments:
- Bank Transfer (EFT) – you will receive our banking details at the checkout point.
Send us your proof of payment to [email protected] or [email protected]
Please note that Bank Transfer payments could take up to 3 days to clear.
We do not accept cash deposits.
Our Trading Hours:
Our working hours are 8am to 5pm on Monday to Friday. We are closed on weekends and public holidays.
Tracking Number:
We will send you a tracking number once your order is dispatched. You may receive your tracking number via email or WhatsApp.
Ways To Order:
If you do not feel comfortable placing an order via our online store, feel free to email us at [email protected] or send us a WhatsApp so we can help you with your order. You may order via WhatsApp or email.
Courier takes 3- 4 working days depending on the area you are in.
When problems occur, we do our utmost best to assist our customers, but ultimately the responsibility lies with the courier company
